Estudo qualitativo sobre a função de gestor local de saúde. A técnica utilizada foi entrevista
semi-estruturada, utilizando-se a análise de discurso para categorização do conteúdo da fala
dos sujeitos. O presente estudo teve como objetivos investigar o perfil, as expectativas e o
nÃvel de preparação auto-declarado para o cargo de gestor de saúde das unidades do SUS em
uma regional do Distrito Federal, e analisar os aspectos facilitadores e dificultadores para o
exercÃcio da função de gestor local. A pesquisa revelou: 1) que os gestores entrevistados não
tiveram acesso a uma preparação formal que os capacitassem para a gestão; 2) Relato da
dificuldade na formação para a gestão pela não existência de curso de formação ou
equivalente quando da posse dos gestores; 3) Falta de equipes para o suporte ao gestor; 4)
Falta de novos atores para a gestão na rede; 5) qualidades desejáveis para o gestor: capacidade
de escuta qualificada, disponibilidade e acessibilidade aos servidores e usuários, espÃrito de
equipe e liderança, crença no trabalho que desenvolve, conhecimento prévio do serviço e
atualização permanente.
PALAVRAS-CHAVE: Educação em Saúde; Capacitação; Gestor de Saúde; Recursos
Humanos em Saúde; PolÃticas, planejamento e Administração em Saúde.
A qualitative study about function of local manager’s health. It was used semistructured
interview as technique, so, the Discourse Analysis was applied to categorize content subjects’
speech. The objective was to investigate level of preparation; how was function’s training and
self-declared desirable qualities of health manager. The search showed: 1) interviwed
managers didn’t have access to a formal preparation that enable them to manage; 2) report
of the difficulty in management because no training course or equivalent when managers
began to work; absence of teams for the support manager; absence of new actors to the
network management; 3) desirable qualities for a manager: ability of qualified hearing,
availability and accessibility to users and servers, team spirit and leadership, belief in the
work that is developed, prior knowledge of service, continuous updating.
KEYWORDS: Health Education; Training; Health Manager; Health Manpower; Health
Policy, Planning and Management.
A qualitative study about function of local manager’s health. It was used semistructured
interview as technique, so, the Discourse Analysis was applied to categorize content subjects’
speech. The objective was to investigate level of preparation; how was function’s training and
self-declared desirable qualities of health manager. The search showed: 1) interviwed
managers didn’t have access to a formal preparation that enable them to manage; 2) report
of the difficulty in management because no training course or equivalent when managers
began to work; absence of teams for the support manager; absence of new actors to the
network management; 3) desirable qualities for a manager: ability of qualified hearing,
availability and accessibility to users and servers, team spirit and leadership, belief in the
work that is developed, prior knowledge of service, continuous updating.
KEYWORDS: Health Education; Training; Health Manager; Health Manpower; Health
Policy, Planning and Management.