This article provides with a panoramic view over civil and commercial mediation in Italy, especially after the 2010 legislative reform, and with a specific focus on the institution of compulsory mediation for specific matters. After having introduced some of the theoretical and practical reasons that led the action of the Italian legislator, this article deals with four problematic issues concerning the reform: the sensitization of legal professionals; the success rate of mediation; the economic and professional structure of mediation providers; and the exclusion of family and labour matters from the reform. Finally, the 2017 confirmation of the discipline will be discussed.